OpenLuxTerms & policies
Refund policy
How refunds work for OpenLux services.
1. Unused credit
Unused top-up credit can be refunded to the original payment method within 7 days of purchase. Consumed credit is not refundable.
2. Subscriptions
A subscription can be refunded in full within 7 days of the first purchase if no calls were made; afterwards refunds are prorated for the unused period.
3. Exclusions
Accounts terminated for policy violations and promotional credit are not refundable.
4. How to request
Email support@openlux.lol from the account address and we will process the request within 3 business days.
Last updated: September 2026 · Questions? Email support@openlux.lol or return to the home page.